Social media is becoming common and accepted in business and education. Even accountants learning how to become a CPA are beginning to adapt social media principles to advance their practice.
Here's a recent email interview I had on higher education and social media - blogs, wikis, podcasts, etc.
1. How large an impact are social media having on the way colleges and universities communicate with their various audiences (students, prospective students,alumni, etc.)?
Social media are starting to have a large impact with colleges and universities, but we are very early in the adoption curve. Admissions are the furthest along, and "student life" blogs, for lack of a better name, are the most prevalent and popular, for example the admissions blogs at MIT.
2. What are the disadvantages of using these tools in higher education?
The perceived disadvantages are that they take too much time, and may reveal "secrets" the institution does not want to have publicized. Of course everything takes time, but plenty of very busy people make time to blog. In reality, higher education administrators and other employees are just starting to realize blogs exist and may be a very effective communications tool for them. As for "revealing secrets," anyone - students, administrators, alumni, etc., can and will blog, anonymously if necessary. There are no secrets anymore!